Author Archive

Federation among Tenants on Hosted Skype for business Platform and Skype for business Online

Tuesday, March 7th, 2017

Few days back, one of our client (a Hosting Services Provider) registered a ticket on our support portal regarding “federation | Presence unknown status”

Communication has been started with the client to narrow down and rectify the issue. Upon analysis it has been discovered that tenant of their hosted platform is trying to federate and communicate with a company using office 365 Skype for business online services.

So we started our troubleshooting SOP, verified following at Hosted Side:

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Marketplace for Microsoft Cloud Solution Providers | MachPanel Automation Platform for Microsoft CSP

Wednesday, February 15th, 2017

Realizing the importance of Cloud Based Services, Microsoft shifted their entire focus towards Office365 and offered Cloud Services Providers an opportunity be a part of it with Microsoft Office 365 CSP Program. With its Cloud Services, Microsoft makes it more affordable and risk free for Cloud Solution Providers to take advantage of pre-build Microsoft infrastructure. With Microsoft taking over all infrastructure related worries, one can focus on marketing, ordering, bundling, packaging, provisioning, management, billing and on top reporting strategies.  Of course, you do not have to consider building hosted platform, but in order to make it work and be part of million dollar industry, you still have to do a lot.

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Address Book policy Routing Agent

Wednesday, February 1st, 2017

Before we jump directly on the solution, it will be vital to look at the background.

Working with Microsoft Exchange for a decade, specifically with multi-tenant Exchange deployments. I remember the days, when we use to segregate tenants via ACL approach, creating SG for a tenant, applying certain permissions on tenant AL, GAL, OAB and so on for segregation & Isolation. It was a nightmare, due to work load of support tickets because of all sort of misconfiguration, mistakes and on top of this very limited support by Microsoft itself because we were doing something critical to Exchange built-in nature.

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