Archive for the ‘Announcements’ Category

Sales/Support During Local Holiday

Saturday, December 6th, 2008

Dear Customers,

We have a scheduled 3-days local holiday coming up from December 8, 2008 – December 10, 2008. We would like to request you to kindly do not plan any deployments, changes or upgrades during this time.

During this period we will continue checking support tickets and pre-sales queries, however the response time during this period may be more than 6-8 hours.

Thanks in advance for your cooperation!

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MachSol Inc. Invites you for Your Valued Ideas

Wednesday, December 3rd, 2008

Dear Valued Customer,

MachSol Inc. developer of eJadSPM – a complete SaaS enabled hosting automation solution which provides quality products for hosting service providers. Here we are inviting you to share your valuable and bright ideas with us so that we can serve better automation solutions for your business needs.

This latest move is the continuation of MachSol’s core strategy and vision to put customers and their needs on top of priority list. We consider our valued customers as stakeholders of our success and with your valued suggestions we can grow together and achieve better results.


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MachSol Inc. Launches Comprehensive Knowledge Base (KB)

Wednesday, November 26th, 2008

Dear Valued Customer,

With a vision to provide you effortless, robust and complete business automation, we are pleased to announce the availability of our latest updated and searchable Knowledge Base (KB). At this central repository we provide you comprehensive, user-friendly and always accessible knowledge base resources for enhanced user experience presenting quality technical support and pre-sales assistance ALL at ONE place. Up to date knowledge base maintained regularly comprises of latest Installation guides and manuals, frequently asked questions (FAQs) and precise solutions of technical issues. This searchable knowledge base is not only complete resource for our existing clients, pre-sales prospects but also for those who are in evaluation phase.


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eJadSPM v.2 Update Available: 2.3.10

Thursday, September 11th, 2008

Updated version of eJadSPM System is available for download. There are major changes related to licensing so please read the release notes first before applying update.

Version: 2.3.10
Release Date: September 11, 2008

Release Notes
Installation instructions and relevant information can be found on the release notes. Release notes are available at

To download the latest version of control panel please visit

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eJadSPM v.2.2 Update Available: 2.2.24

Wednesday, July 16th, 2008

eJadSPM System version 2.2 build 24 has been released. Following new features/fixes are included in these updates.

eJadSPM System
1. Feature added: Tax reporting is now available for those customers who have government regulations for tax reporting. This new feature is accessible under System Configuration > Billing Configuration > Taxation > Tax Report.
2. Feature added: New payment gateway “BeanStream” now supported.
3. Feature added: Multiple Active Directories now supported. Now you can install eJadSPM System to manage multiple hosted services spread across single or multiple active directories. New Active Directory management menu is available at Service Director > Active Directory. Please note that each new Active Directory registration requires a separate Active Directory license.
4. Feature added: Generate Invoice button under Subscription management activated. This feature is quite useful if you want to generate subscription renewal invoice even before next billing cycle becomes due.
5. Feature added: Completely revamped Add-on Management module is added. With this release you may create powerful add-on for Hosted Exchange service. Add-on management for other hosted service types including SharePoint, BlackBerry, Hostmatic will be available in next updates. To create add-on, go to Service Plans > Exchange Hosting and click on the Add-On Management tab.
6. Improved: Several key interfaces greatly improved, new Icons added.


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