Value added tax (VAT) on Dynamics CRM invoices

March 10th, 2017

Dynamics CRM Invoicing  – A better way to handle VAT (value added tax)

Dynamics CRM is a Customer Relationship Management System., and handling billing related operations with CRM is really a complex and tricky job because its not an accounting/billing system !  though CRM system does offer a basic invoicing flow but sometimes complex system customization is required in CRM to cover the complete billing life cycle.

We have a requirement in one of our Dynamics CRM / “Dynamics 365 for Sales” setup to add a handling in invoice entity form that will calculate VAT amount based on provided percentage value by billing / sales department.

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Federation among Tenants on Hosted Skype for business Platform and Skype for business Online

March 7th, 2017

Few days back, one of our client (a Hosting Services Provider) registered a ticket on our support portal regarding “federation | Presence unknown status”

Communication has been started with the client to narrow down and rectify the issue. Upon analysis it has been discovered that tenant of their hosted platform is trying to federate and communicate with a company using office 365 Skype for business online services.

So we started our troubleshooting SOP, verified following at Hosted Side:

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Recover Deleted lists and Site Collections in SharePoint

March 6th, 2017

How to Recover deleted SharePoint lists, list items, libraries and even deleted Site Collections? !

If  you accidentally deleted something (list or list items) from SharePoint. Don’t worry, it is still possible to recover them !

SharePoint content recovery process is much like restoring something from the recycle bin on your PC.  data removed from SharePoint site directly goes to SharePoint recycle bin from where it can be recovered or can be deleted permanently.

SharePoint Recycle Bin

SharePoint recycle bin is a powerful and very important tool that can be used to recover content that has unintentionally been deleted.

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SharePoint Unified Logging System (ULS)

February 20th, 2017

SharePoint ULS,  Explained.

Logging is the key element of any application. A strong logging system helps administrators to troubleshoot the problems and fix them accordingly. Like other Microsoft Applications, SharePoint also has a strong logging system called ULS (Unified Logging system) logging. In SharePoint space, every event / outcome written into the Logs has an associated unique ID which is known as Correlation ID.  Normally this id is displayed in the error which makes administrator’s life easy to trace the error details in the logs.

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Marketplace for Microsoft Cloud Solution Providers | MachPanel CSP Module

February 15th, 2017

Realizing the importance of Cloud Based Services, Microsoft shifted their entire focus towards Office365 and offered Cloud Services Providers an opportunity be a part of it with Microsoft Office 365 CSP Program. With its Cloud Services, Microsoft makes it more affordable and risk free for Cloud Solution Providers to take advantage of pre-build Microsoft infrastructure. With Microsoft taking over all infrastructure related worries, one can focus on marketing, ordering, bundling, packaging, provisioning, management, billing and on top reporting strategies.  Of course, you do not have to consider building hosted platform, but in order to make it work and be part of million dollar industry, you still have to do a lot.

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