Common issues with Work Folders on Windows

There are many issues that users face while Work Folders integration, accessing data, or working with Work Folders native application. Today, we present solutions to a few common issues that most of our clients face after coming on Work Folders:

• The Issue: Users can’t access a Sync Share on the Work Folders server

Description:

The error message appears as follows:

You’re not set up on the server. Email your organization’s tech support and ask them if they can give you access to Work Folders. (0x80c80037)

Client: Windows Server.

Proposed Solution:

The users require access to a Sync Share. To give user or group the access, it is essential to perform the following steps on Work Folders Server:

1. Go to Server Manager > File and Storage Service > Work Folders
2. On Sync Share right-click to access Properties
3. Click Sync Access and the Add.
4. Enter the username or group that needs access and click OK.
5. Verify that the newly added user is listed under Users

MachPanel offers an easy way to handle this issue.  With the MachPanel Work Folders module, User Permissions and Sync share management can be set from the control panel itself. In addition to this, you can add Server Groups or Add Server under Server Group in either stand-alone or clustered mode with the MachPanel control panel.

• The Issue: Users can’t access a Sync Share on the Work Folders server

Description:

The error appears as:

Unspecified error (0x80004005)

Client:

Windows

Proposed Solution:

1. Click Azure Active Directory in Azure Portal and make sure that the same directory is used to create Work Folders proxy application. That must be selected.
2. Select Application proxy
3. Under Connector groups and connectors Verify connector is Active
4. If it is active, verify if the Application Proxy Connector server is online and make sure Microsoft AAD Application Proxy Connector (WAPCSvc) service is running.
5. Also verify, Work Folders server is online and the Windows Sync Share (SyncShareSvc) service is running.

ALSO READ: WORK FOLDERS AND ONEDRIVE: WHICH TO OPT IN YOUR CLOUD BUSINESS?

MachPanel Automation Solution for Work Folders

MachPanel is a diverse Cloud Automation Platform facilitating thousands of CSPs and businesses in their business automation journey. Its automation solution for Work Folders provides the data collaboration solution that is needed for modern business collaboration.

The Data Sync facility makes all your Work files and folders synced in the cloud so you do not have to go looking for the latest file version. It’s a complete Data sync and accessibility solution to let you expand your customer base. Make use of Detail storage locations manipulation, Segregation among multiple customers Work Folders, Detailed usage reporting feature, a Unified Portal, and many more.

Get aligned with the latest Work Folder offerings from MachPanel and enjoy the best data collaboration solution for your business.

Lets TalkRequest a Demo

The post Troubleshooting Work Folders setup and access issues appeared first on MachSol Blog.

Organizations like financial institutes mainly banks implement huge security mechanisms but at the same time they often request to disable weak protocols that can be used to exploit any vulnerability. Organizations also request to disable SSLv3 for safety of cloud. Not only ciphers or protocols, weak hashes like MD5 Hashes also need to be disabled for better security.

Using IIS crypto to disable SSLv3

In order to disable SSL 3, a serer administrator should best practices in order to ensure security. One of the best practices can be applied by IISCrypto tool from Nartac. This is done to perform the desired registry changes on a Windows Server. This makes the admins perform the necessary steps to disable SSL 3 on the server host.

Issues on previous builds

Previous MachPanel builds didn’t allow admins to disable SSLv3 directly since they stopped admins from gaining access via API. In that case, there was a error displayed, once the admin clicks on “Login to control panel” from WHMCS to login directly to MachPanel. The error and its details are:

Error: “Operation failed.Error in fetching tenant details from office 365.

Details: Error processing command: System.Management.Automation.RemoteException: Authentication Error: Unable to complete authentication request (potentially a proxy issue)

In such a case the error would only go away if you would SSL 3 back ON.

The Solution

In the modern builds of MachPanel, this feature to disable SSL 3 is fully supported. Now, you can disable weak protocols are hashes with all other MachPanel services running intact.

If SSL v3 is disabled, the following command needs to be run before Connect-MsolService command:

This fixes the previously occurring error message in the latest MachPanel build. More details on the solution can be found here.

With this solution, a good combination of efficiency and cloud security is achieved and the cloud systems can be protected from increasing vulnerabilities in the cyberspace.

MachPanel and Automation module for CSPs

CSPs opt for MachPanel because of its user-friendly approach and seamless services whether it is SharePoint migrations, Microsoft Dynamics operations, Microsoft Exchange Server migrations, Microsoft Skype for Business migrations and many other modern cloud services. It gives you the end-to-end lifecycle management of your cloud business which eventually scales your business in the right direction for future growth. The security feature is provided as a must for its customers and it is ensured for all systems. In addition to this, MachPanel provides robust Enterprise Turnkey Solutions which include Multi-Datacenter and Highly Available Exchange, Skype4B with Enterprise voice and Unified Messaging.  The whole process is seamlessly smooth from Planning to post-project support. The certified experts make it easier with quick turnaround time and easier and secure installation, up-gradations and migrations.

Get your hands on MachPanel for a worry-free experience and seamless business operations with excellent cloud security.

Lets TalkRequest a Demo

The post A guide to disable SSLv3 and other weak protocols for Cloud Security appeared first on MachSol Blog.