Microsoft SharePoint can be used to create FAQs or knowledge bases. One way to create FAQs in SharePoint is to create a custom list with metadata. It can be done by creating three columns: Column 1 can be a question, Column 2 can be the Answer and Column three can be the category under which that FAQ falls. This type of list can be easily customized with metadata and thus users can view and sort...
How do I create a FAQ in Microsoft SharePoint?
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