Cloud Providers take benefits from Microsoft directly and resell their services from Office 365 and Azure. Both these products offer a lot more services that CSPs perceive at the time of subscription. Given below are a few distinct ways to use these products and benefit your business.

1. Secure Remote Access to Network

Azure’s Active Directory has benefitted millions off business users. Employees that work away from their desk, get access control of the whole portfolio, SQL databases, basic cloud and storage space. Different devices can access resources remotely

1. Connect Globally

Azure AD is already integrated with a lot of third party SaaS applications like Salesforce, Google Apps, Dropbox, Office 365 etc. Even custom applications can be added for business use if it is not already integrated with AD.

1. Seamless Migrations

Business fear to move to cloud only because of many obstacles in the process of migration. Not only there is a chance of data loss, there is a lot of complexity in the process as well. Azure AD e 365 offers seamless integration over to the cloud. Apart from that, Microsoft and CSPs also provide on-site customer support for better and smoother migrations and to tackle any run-time issues.

1. Expert Support

Cloud Providers provide excellent customer support. If there are any technical issues at CSPs’ end, they also tackle those in no time. The technical support is present there 24/7.

1. OneDrive Storage

OneDrive offers collaborative document sharing between colleagues and employees and also makes management of digital assets possible. While businesses grow, the storage needs also grow with it. OneDrive offers a scalable solution so that your Storage needs are always fulfilled along with business growth.

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MachPanel: Providing Maximum Business Benefits to CSPs

MachPanel is a Multi-Cloud Service Orchestration & Delivery Platform for Resellers and Providers. It provides you with Microsoft Office 365 and Azure services for better profits and flexible margins.  MachPanel offers easy billing and reporting, a Hybrid Marketplace and integration of Salesforce flow for its resellers. It also provides hassle-free migrations and integration of third party apps. It also offers consolidated Management of Microsoft Office 365 along with On-premise Hosted Subscriptions.

MachPanel Automation Platform for Microsoft CSP makes you able to take maximum benefits of O365 and Azure.

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The two tiers

Microsoft has introduced its reselling into two tier models. In Tier 1 model, you partner directly with Microsoft to gain access to its products and services and resell them to your clients, like resell Microsoft Azure and Office 365 Packages. In case of Tier2, the services and products of Microsoft are distributed by whole sellers and Distributors and through other sellers. These distributors are Partners with Microsoft and also work as a middle man. They deal with Microsoft at one end and give their services like Microsoft Office 365 and Azure to thousands of 2 – tier resellers at other end. There are a limited number of authorized distributors by Microsoft around the world. The tier 1 sellers however get a chance to be engaged with their customers at a deeper level and make more profit out of it. Not only you will be able to add value to customer’s customized solutions, you will also be able to provide managed services upon customer’s demand.

Challenges in reselling Microsoft Azure and Office 365

Tier 1 CSP Partners have to take care of a number of challenges and certain requirements. All of them revolve around the increasing business demands of today by consumers. Some of the basic challenges are:

1. The availability of salesforce flow in the cloud where user centric business processes are deployed without any development to increase agility
2. A proper integration with Storefront where consumers would showcase their brands and other products. AI based suggestions customized for each customer is the next trend in the cloud marketplace as provided in Microsoft Azure.
3. Increasing E-commerce requirements where there is a need to provide Predictive Intelligence and a personalized shopping experience as per the growing demand from consumers.
4. A seamless support system on which consumers can rely on is a basic requirement of every tier 1 CSP.
5. A decent customer management system is necessary to take care of the Operation Management Suite (OMS) requirements for hybrid cloud.
6. An all-in-one Billing system and invoicing management system is necessary to make managing of recurring billing and subscriptions seamless as handled in Office 365 Packages.
7. Reports and Analytics are an integral part of any CSP. A reliable system that caters this requirement and provides easy method to create on demand Reports with just a few clicks is a basic requirement.
8. Many a times, Third Parties have to integrate their modules into the system. So a reliable API integration method needs to exist which can take care of the third party tools and plugins in order to work seamlessly with in-house systems.

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To all these major challenges, MachPanel offers a complete solution. Not only there is a built-in Marketplace to showcase the products, there is a robust reporting and Analytics system that has been developed keeping the current needs of reporting in mind. Billing and invoices are managed with its automatic subscription and recurring billing options. All this is present in one neat interface where there is less hassle and with just a few simple steps it makes the challenge of selling seats quite easy along with running a smooth automated system as a CSP tier 1 partner.

The post All you need to know about Reselling Microsoft Azure & Office 365 appeared first on MachSol Blog.