1. Walkie Talkie

With common digital business communications features like chat, video calls, voice notes, Microsoft Teams portal is soon to launch a feature titled Walkie Talkie. This push-to-talk feature implements a traditional walkie-talkie experience over the cloud resulting in a smooth and clear voice result at both ends. At the time of this writing, the feature is in Preview mode and is expected to become a part of the official Teams app in the first half of 2020.

2. Streamline Task Management

The new Teams portal features different levels of Teams collaboration. For better task management, Tasks targeting, publishing and reporting is coming to Teams which allows leadership to delegate tasks lists to relevant locations and be able to track progress. The shift workers will always have a task to do after they finish off the current task in line.

3. The introduction of “Shifts”

For shift workers, this is the basic feature that can manage their tasks well in time. Team’s users can easily plan, and create Shift schedules. As a response, employees can make shift change requests that can be catered. All in real time through their mobile phones. With Time Clock feature, managers can geofence a specific location and use to make sure if the employees are at their worksite or not.

ALSO READ: Latest Microsoft Teams Features for a better cloud user experience

4. Workforce Management System Integration

Teams provide the flexibility to companies to integrate their workforce management systems into Teams via a set of Graph APIs. So, for customers using third party Workforce Management Systems, such as JDA for scheduling and Kronos, direct integration into Teams has now become easy with Shifts Graph APIs and SDK.

5. Latest Teams controls beneficial for first line workers

A few other latest controls include Off-Shift Access controls, SMS sign-in; Shared device sign-out, Delegated user management and many others are also in preview mode and will be out in 2020 for a better digital business communications experience.

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MachPanel is a complete cloud automation platform beneficial for your business. Its Automation Module for Microsoft Skype for Business is a Complete Orchestration for Hosted Skype for Business Service Providers and Enterprises. With the hype all around the business space where Skype is merging into Microsoft Teams, MachPanel can help its customers merge Skype into Teams seamlessly. Whether you are looking to offer IM and Presence or complete Enterprise Voice, MachPanel gives you complete automation with multi-tenant Control Panel for Microsoft Skype for Business for an increased employee engagement.

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The post How Microsoft Teams portal can benefit shift workers appeared first on MachSol Blog.

Here are five latest features and benefits of Microsoft Teams that you can utilize for a better cloud business performance:

• Better Chat filtration

This one much needed feature is our favorite. This facilitates users who are used to on-going multiple conversations at the same time which is quite a norm. With this feature, users are able to track conversations from various threads at the right time. Filter a chat by typing a name of the person and add more filter properties like unread messages, or some keywords to filter by group. There you have it, your required piece of information. Chat filtration is a major benefit amongst other benefits of Microsoft Teams to cloud users.

• Turn down the noise in channels

Notifications are really handy, but hey, they can be annoying at times. Microsoft Teams has got you covered in this aspect. Whenever you need to concentrate on work, you can simply set the notifications of conversations off of unnecessary conversations and stay notified for only the conversations you need the most.

• An improved Cloud Voicemail

There’s so much in the cloud voice mail feature to offer. Now, benefits of Microsoft Teams to users include users being able to directly transfer a call to their Cloud Voicemail. Moreover, direct access to configure calls is provided to cloud users like choosing the greeting language, configuring call answer rules, customizing the TTS for the standard greeting, customizing the greeting while you are away from office and even setting up when the out-of-office greeting shall be played.

• Reverse number look up, The new Caller ID

We are all familiar with Caller IDs. Teams has given it a new experience with a Reverse number lookup feature. There’s nothing better than answering a call while you know who’s on the other end and where the conversation must head to. In Teams, if a contact calls you, the name is displayed already but if a person (not a cloud user) calls you from their PSTN number, how can you tell his or her identity? Teams has an answer to that too. The system looks for PSTN Caller’s name on the basis of Azure Active Directory data and/or the Telco provided display name for a better user experience.

• Instantly join a meeting with Meet Now

For spontaneous meeting, that aren’t scheduled in advance, you don’t have to wait for invitation process. With a Meet Now option available in Teams, you can join a Meeting instantly without an invite and simply add people to it. This offers a simplified user experience.

ALSO READ: Microsoft Teams collaboration killer feature is here

MachPanel Automation Module for Microsoft Skype for Business

MachPanel provides Complete Orchestration for Hosted Skype for Business Service Providers and Enterprises with features like Enterprise Voice, Dial Plans, Response Groups, Billing, Reporting, Phone Numbers and other features like Persistent Chat.  It supports Multi-tenancy and Segregation for Microsoft Skype for Business Server 2019, 2015 & Lync 2013. MachPanel offers a robust platform. The experts behind MachPanel are more than ready to provide all the support needed for collaboration issues with Skype4B within your cloud business

Head up to MachPanel for a streamlined Cloud Provision and a smooth cloud business journey.

Lets TalkRequest a Demo

The post 5 latest Microsoft Teams Features for a better cloud user experience appeared first on MachSol Blog.