Even today, Microsoft CSPs often experience an obstruction in cloud computing services business growth which leads to lesser margins. In order to increase business growth, it is important to highlight the processes that can be automated and are currently being carried out manually. Here, we highlight a few such processes that every Microsoft CSP must know to in order to automate for better business growth.

1. Changing margins due to change in Microsoft’s Prices

Let’s face it. We’ve all been in a situation where we think again on what sales price to quote to the customers for a better profit margin. It is due to the fact that Microsoft frequently changes its Azure and Office 365 cost prices, leaving every Microsoft CSP in confusion. For better revenue it is essential that your account manager is updated with the Microsoft’s latest pricing spreadsheets. Let’s say, a quote for a service can give you better margins in January but not the same good margin the next month! With manual checking, you’d need a huge team to just keep checking for the updates every now and then from Microsoft. The sane solution would be: Go for automation and change quotes accordingly for better profit margins.

2. ERP overload due to manual updation of License Quantities

A manual creation of new sales order each time a customer’s buys something from your business service, the ERP would stay sane for a couple of thousand orders but once your revenue stream goes up, by say 50 thousand USD, the process would become extremely laborious. In order to cater for that, every Microsoft CSP must assess new automation approaches to simplify complex tasks in your cloud computing services.

3. Invoicing your customers (The mess has just begun)

Even today some CSPs are going through manual invoicing, where you add the customers costs. Depending upon your setup, you might have another person handle the suppliers like Microsoft. These are two different jobs but have a huge impact on your business revenue if not done in harmony.

The person handling manual invoices must create invoices based on the billing system and calculate costs. Thu number of updates makes the process more messy depending upon the billing cycle for each customer. At the end, nobody is sure that the final invoice is exactly what it should be, since it is a manual generation.

4. Microsoft Cost Reconciliation and resulting Discrepancies in costs

The manual systems get more complicated when the business has to pay the supplier like Microsoft right away. You might notice after a few cycles that there is no reconciliation between the supplier invoice for a billing cycle and the customers’ payments for the same billing cycle. Since you can’t say no to a supplier (ever), your cloud computing services business suffers because of manual invoicing practice.

5. The struggle to deliver cost-transparency

Customers demand cost-transparency. That is not really possible if the data is managed manually. With a larger customer base, this is practically impossible without an automated approach.

ALSO READ: 3 ways MachPanel can boost your business profits

Fast-track your business with automaton processes with MachPanel

The process you are carrying out in a manual approach, surely hinder your business growth one day as your customer base grows. You should never let these manual processes impair your business productivity. It is therefore important to synchronization and consolidation between business systems and processes. Adopting business process automation services is the key to solve this problem.

MachPanel provides you all the necessary tools and an integrated platform to automate your cloud business through a pool of business process automation services. With integrated invoicing, automated billing and different automation modules for business productivity like Microsoft SharePoint, Microsoft Exchange, and Microsoft Skype for Business Server, Microsoft Work Folders, Microsoft Directory Sync, Microsoft Hyper V and Microsoft Dynamics 365, you get the required tools needed for a 365 degree business automating.

The icing on the cake: MachPanel Automation Platform for Microsoft CSP

With this module, you can fully automate and manage entire lifecycle of your Direct and Indirect CSP Business with MachPanel. You own and control the billing, along with the freedom to showcase bundle and sell integrated offers with a hybrid marketplace. The platform provides easy ways to Provision, Manage, support & Bill Microsoft CSP.

Go the extra mile with Automation and experience hassle-free Reselling. Get started with MachPanel today.

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The post 5 process to automate for better Microsoft CSP Productivity appeared first on MachSol Blog.

Microsoft Dynamics 365 & CRM Benefits to Businesses

There are multiple Microsoft Dynamics CRM features. Staying in control of your business information is what you need to make informed business decisions. Dynamics 365 help businesses take decisions with a dynamic approach. Here are five ways MS Dynamics 365 can be beneficial to business and bring more bang for the buck. You can utilize Microsoft Dynamics CRM features to get the following benefits.

• Reduced costs and Increased flexibly

The best thing about Dynamics is that you don’t have to purchase a full set of apps of which half you don’t use for your business but still have to pay for them. Instead, you can have a tailored solution of the apps you need and utilize the Dynamics 365 unified operations in a cost-effective manner. So, you only pay for what you need!

• A unified approach

Microsoft Dynamics 365 is a full-fledge Customer Relationship Management and Enterprise Resource management solution providing Dynamics 365 unified operations. It offers a unified approach towards data analytics and insights (which we’ll be covering in a moment) along with customer engagement using Microsoft Dynamics 365 customer engagement. Business success is dependent on decision making. Dynamics 365 supports decision makers with its unified portal where there is every bit of detail needed to make informed business decisions and have a better customer experience with your clients.

• Intelligent insights

Since Dynamics has Microsoft’s AI-based business tools, it provides much needed intelligent insights needed for better decision making of your business. The best thing about Dynamics 365 is that it provides you a platform to connect to experts and progressive peers and provide you with actionable insights for a progressive business.

• Better productivity

With informed decisions and Dynamics 365 unified operations, comes better productivity thanks to the modern Microsoft Dynamics CRM features. With a centralized approach, you get access to the data you need for any task. Since there an built-in automation tools Dynamics 365 takes care of all your repetitive tasks and customer with Dynamics 365 customer engagement to take your business to the right direction of success.

• Improved security and compliance

With Microsoft Dynamics 365, you won’t have to take the burden of infrastructure management and focus on the functional needs of your business. This also keeps you off from falling into security loopholes that might affect your business productivity. You don’t have to keep patching your system for security compliance of your business. The platform is robust and addresses the privacy concerns of your organization. Business’s data is secured and well protected within Dynamics 365. There is a decent data center infrastructure which is complaint to all laws.

ALSO READ: An insight into Microsoft Teams Security for better cloud security

MachPanel Automation Module for Microsoft Dynamics 365 & CRM 2016

MachPanel is a complete Multi-Cloud Service Orchestration & Delivery Platform (MSOP) providing easy automation to manage the entire life-cycle of businesses. It provides all the necessary tools you need for a decent cloud provision and management. Its Module for Microsoft Dynamics 365 provides billing and provision of Microsoft CRM Services to your hosted services platform. All the functional capabilities like Enable/Disable CRM Organization, CRM Organization creation/deletion, CRM organization/user/roles management, reporting etc. are supported.

Get on board with MachPanel and take your Business to the Right business track.

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The post 5 business benefits you get by utilizing Microsoft Dynamics 365 CRM features appeared first on MachSol Blog.