Microsoft Teams define modern business Collaboration

Companies going on with Skype for Business have been actively finding answers to Skype for Business vs. Teams in terms of costs, pricing, and migration. Microsoft Teams offers various features like:

• Persistent chat: Persistence chat which is retained in the form of chat logs for as far as you need.
• Group chat: You can always add multiple contacts to a chat and make it a group chat.
• Meetings feature: Meetings can be hosted via phone. This feature includes background blur option, live captions, meeting recording capabilities, whiteboard masking and much more
• Integration with SharePoint: Teams is native to Office 365 or Microsoft 365. Thus, all Major O365 apps can be integrated into Teams. You can edit files in Word and Excel on the go and collaborate on Teams at the same time.
• Guest Access: Want to connect to users who aren’t on Teams yet? You can grant them a Guest Access so they can access files and messages from your project team.

Getting started with Teams Direct Routing

Since Skype for Business end of life is nearing soon, you should know which options to opt for Teams. If you are on Skype already, chances are that you’d already have an O365 license. You are halfway through in your journey towards Calling in Teams or Teams Direct Routing. Microsoft has already made a plan for smooth and decent migration.

Related: SKYPE FOR BUSINESS IN SHUTTING DOWN – MARK YOUR CALENDARS AS MICROSOFT MAKES THE MOVE

MachPanel automation module for Microsoft Skype for Business

MachPanel provides all the necessary tools for business automation. It is equipped with major tools and cloud-based services for better management and provisioning. Its automation module for Microsoft Skype for Business provides Complete Orchestration for Hosted Skype for Business Service Providers and Enterprises. It offers a complete Enterprise Voice and flexibility and control to manage clients.

Stay in the loop with the lucrative MachPanel offerings and experience the next Gen collaboration with MachPanel Automation module for Skype4B.

Lets TalkRequest a Demo

The post Act fast, Skype for Business end of life is nearing appeared first on MachSol Blog.

With the general availability of Microsoft Skype for business server 2019, there is a hype to know what features are actually present in the final release, as promised in the public preview. Since Microsoft is showing Cloud-first approach for most of its products, this was the most awaited version for the cloud users who were promised a great many features in the public preview. Let’s dig deep into the final release of Microsoft Skype for business Server 2019.

Cloud Services for On-Premises Users

This is the most exciting part of the Microsoft Skype for Business Server 2019. When this version is used in a hybrid topology, on-premises users are able to get their hands on the same apps that the cloud users can get like, for voicemail support, Cloud PBX users use Azure VM and not Exchange Unified Messaging, with Microsoft Skype4B Server 2019, users can leverage the same techniques too. A support is given for Hybrid Modern Authentication for all users. Further Hybrid aware Microsoft Office 365 Portal for Microsoft Skype for Business Server 2019 is introduced which simplifies easier management for Skype for Business Online/On-Premises /Teams.

Cloud Voicemail Support

The Microsoft Skype for Business Server 2019 enable all users, whether they are on-premise users or Skype4B Online users, to get access to cloud voicemail. Cloud Voicemail feature can be used when Microsoft Skype for Business Server 2019 is paired with Microsoft Exchange Server 2019. The new Exchange Server 2019 is not offering Unified Messaging. This technique of Cloud Mail is an alternate to that. With Cloud Mail, voice messages will be able to get stored in a user’s inbox. However, if you don’t wish to migrate to Microsoft Exchange Server 2019, you can still continue to use the voicemail feature that is provided by Unified Messaging on your current Exchange deployment. For those who are planning an up-gradation to Microsoft Exchange 2019 should first plan to deploy Cloud Voicemail.

Cloud Call Data Connector

The Cloud Call Data Connector enables simplification of call monitoring in a hybrid environment with the help of online tools which enables monitoring of users call quality. Call Analytics is essential to every Call related system. This feature has been integrated to the core experience related to management and administration in Microsoft O365. Now, you have the ability to upload call quality data into your O365. It means there is no need to store this data on local devices. With Microsoft Skype for Business Server 2019, CQD (Call Quality Dashboard) is available for on-premise users.

Migrations to Teams

Administration experience has been improved in the latest release of Microsoft Skype for Business Server to make users move from on-premise to Teams. The experience to migrate to Microsoft Teams has been further streamlined for on-premises users. This is crucial for those on-premises users who plan to shift to the cloud.

TLS 1.2 Support

This TLS 1.2 support provides additional security for the Microsoft Skype for Business Server 2019 users and this version of Skype for Business Online deprecates TLS 1.0/1.1.

MachPanel Automation module for Microsoft Skype for Business

MachPanel provides a way of smooth Enterprise Voice with its Skype for Business Automation experience for its customers who offer hosted or on-premise Microsoft Skype for business Server 2019, 2015, Lync 2013 and 2010. With MachPanel, you can get an automated experience of Skype for business in your environment as a hosted service. The support and management of the automation module is persistent throughout for a hassle-free user experience at your end.  The Multi-Cloud Service Orchestration & Delivery Platform (MSOP) offers Hosters and Partners a lot of options to manage communications like Billing and Reporting, Dial Plans, Response Groups, Phone Numbers, Persistent Chat in a reliable manner. It offers professional support for 24/7. MachSol also offers complete Turnkey solution where its certified and experienced technology experts can design and deploy highly available and secure Skype for business infrastructure.

So, all you Skype for Business Online users, grab this opportunity and switch to MachPanel for an excellent Microsoft Skype for Business Server 2019 experience for a better communication channel in your business.

Lets TalkRequest a Demo

The post Microsoft Skype for Business Server 2019 is Finally Here! appeared first on MachSol Blog.

Communication has been started with the client to narrow down and rectify the issue. Upon analysis it has been discovered that tenant of their hosted platform is trying to federate and communicate with a company using office 365 Skype for business online services.

So we started our troubleshooting SOP, verified following at Hosted Side:

1. SRV record (Tenant domain) require for federation is in Place | Yes
2. Skype for Business Server is allowing External communication | Yes
3. Domain to federate with, is listed in Allowed SIP federated Domains, as in this case they are trying to federate with domain on Skype for Business Online, so SIP federated Partners Tab has been verified and found that LyncOnline as CSHostingProvider is enabled.

All good at Hoster side.

Next step was to verify setting on Skype for business Online side, and as it was not in our control, so client was requested to follow Office365 documentation and make sure all the setting required for setting federation is in Place. Which are:

1. SRV record require for federation is in Place | Yes (nslookup -q=SRV _sipfederationtls._tcp.yourdomain.com)
2. Lync Online federation is enabled in External Communication tab.
3. Time to get operational, as Microsoft says that it may take some time like 12 plus hours.

We were expecting that the issue will be resolved if they make sure Skype for business online side configuration, but after a couple of days, they came back with update : Issue still exists.

Hmm, so now we have to look further and see what’s going wrong:

1. Tested Federation will remote domain not on Office 365 and that work like a charm which make it clear that something fishy only with Skype for business Online tenant domains.
2. Verified everything at Lync Online side our self and found that settings are in place as expected.

Detailed troubleshooting reveals that Office365 Lync Online is looking for tenant domain name in a Certificate assign to Access Edge Services of Skype for business Edge Servers as Access Edge FQDN, which is not the case in Hosted platforms, as they have SAN Cert with provider domain based names only, to avoid additional cost and configuration per tenant domain. Currently it seems to be a limitation for hosting providers tenants to federate with Skype for business Online tenants domain or have to add the tenant domain names (who want this feature) in SAN cert of Skype for business Edge Servers deployment.

If you have encounter similar situation or you have some further details or insights on this particular limitation or issue, always drop me your valuable feedback / comments at qaiser.khan@machsol.com

The post Federation among Tenants on Hosted Skype for business Platform and Skype for business Online appeared first on MachSol Blog.