Multi-Cloud Service Orchestration & Delivery Platform

“Skype for Business in Shutting Down”: Mark your calendars as Microsoft makes the move

The “Skype Shutting Down” news has taken the business space by a storm. Yet again a transition is here from Microsoft. This time it is Skype for business Online into Teams. The very popular business communication tool now transits itself into Microsoft Teams, a better collaboration platform that can be integrated to Office 365.

Many customers have been most interested in the cut-over deadline to make sure they transit in time and perform necessary steps for Skype for Business upgrade. Microsoft has answered to that and if you are following the recent news on “Skype shutting down”, the deadline is: July 31, 2021.

However, till that time, business can still use Skype for Business Online and continue to add users till the deadline approaches. After that the option to select Skype for Business Online will be diminished and all O365 customers will automatically be on boarded into Teams.

Microsoft Teams feature similarity to Skype for business Online

Microsoft has assured in repeated blogs that Teams will incorporate all features of Skype for business Online. However, in another earlier blogpost from Microsoft, it is revealed that there are a few more enhanced features incorporated in Teams like:

  • Dynamic 911: This feature makes use of user’s current calling location and route it to a Public Safety Answering Point (PSAP) call center that is operated by local government.
  • Contact Center Integration and Compliance Recording: Teams will be equipped with contact-center capabilities and Microsoft is working on it with different certified partners.
  • Teams and Skype Consumer Interoperability: This one is very important. While the hype on the news about “Skype Shutting Down” was created, Microsoft offered a good transition path for Skype for business online customers and has nurtured Interop between Teams and Skype Consumer for using chat and calling. This option will be available in the Q1 of 2020.
  • Shorter Retention Periods: this provides the feature of limiting channel and chat retention periods to as small as 1 day! Plus, if data is deleted, it is removed from every permanent storage location.

In order to help users with Moving to Teams from Skype for Business Online, FastTrack onboarding assistance is provided which is a full-fledge training on how to migrate your communication from Skype for business to Microsoft Teams to ease the Skype4B upgrade process.

ALSO READ: Microsoft Teams Features for a better cloud user experience

MachPanel Automation Module for Microsoft Skype for Business

MachPanel is an industry leading full fledge Multi-Cloud Service Orchestration & Delivery Platform (MSOP). It empowers businesses with all the tools needed for successful business automation. Its Automation Module for Microsoft Skype for Business offers Service Providers and Enterprises provides top notch services with features like Enterprise Voice, Billing, Reporting, Dial Plans, Response Groups, Phone Numbers and Persistent Chat. It also provides service providers the flexibility and control to manage their clients and communications infrastructure efficiently by providing a centralized management control panel for Providers, Resellers and End Customers.

Get Started with MachPanel and experience cloud business provision and automation like never before.

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