Bridging the gaps to become a successful Microsoft CSP

Partners are striving to meet the requirements set by Microsoft for Microsoft CSPs all over the world. The cloud and the Edge are two powerful components of how businesses make use of the internet today. A Microsoft CSP Program is needed to make sure you are right on spot and updated with the latest happenings from Microsoft. 

How many Partners Types are there?

There are three different types of Partners under the Microsoft CSP Program:

• CSP Direct Bill Partners

CSP Direct Bill Partners have been able to purchase third-party and first-party offers from Microsoft Marketplace. Once purchased, you can now sell them further to your customers. There are a few requirements to become a direct Bill Partner like the ability to provide first-level cloud support to your customer and have an infrastructure in place for customer billing management.

• CSP Indirect Providers

These are also called Distributors. They can also purchase first and third-party offers from Marketplace, however, they can also integrate these offers into their own and resell them to their clients. Again, customer support and billing infrastructure requirements are there for Indirect Providers.

• CSP indirect resellers

These Partners do not have a direct relationship with Microsoft, rather, they depend on indirect providers for transactions in Microsoft CSP Program. They are able to offer managed services and billing services to customers. 

ALSO READ: GETTING STARTED WITH REMOTE DESKTOP SERVICES 2019 DEPLOYMENT

How MachPanel helps CSPs with its Automation Module for Microsoft CSP?

MachPanel is a great place for CSPs to learn ways to master CSP requirements. MachPanel makes your CSP journey easier and manageable. 

• Enjoy End to end Automation for your CSP business

To work smart, you need to know where to invest. Automation is one key element that makes your business journey smooth and easy. MachPanel offers the entire lifecycle automation of your CSP business including Microsoft Office 365, Azure Provisioning, Microsoft Hosted Exchange offering, SharePoint deployment and much more!

• Smooth showcasing, bundling, and selling of your offerings

With a Marketplace at hand, it’ll be a lot easier for you to showcase your products and offerings to your clients. Get complete control over subscriptions and plans with MachPanel through the white-labeled customized storefront. 

• Easy Billing setup and management

Financial operations are streamlined via MachPanel’s billing automation. You can directly bill to customers alongside consolidated and unified invoices to make the billing process going smoothly.

With an intuitive user interface, MachPanel is easy to use and manage. Start your CSP journey with MachPanel today and take your CSP business to greater heights.

Lets TalkRequest a Demo

The post Microsoft CSP | Types, Programs, what to expect? appeared first on MachSol Blog.

Remote Desktop Service 2019 has put forth innovation that revolves around three areas: simplify IT management, improved security and User experience. Let’s have a look at these three areas one by one:

Simplifying IT Management

Scaling deployment needs to be simple in order to make management easier. In the previous releases, management was made easier using Active Directory which had an overall impact on management of Remote Desktop (RD) licensing servers. With this release, customers are given the leverage of RD Licensing servers that are forward compatible for upcoming version of Windows Server. This means the licenses will be easier to manage from a variety of RDS releases. Performance Counters APIs have been added in order to facilitate partners with easy data access so they can build monitoring Dashboards and be able to deliver a consistent user experience for their customers.

User Experience

Much focus has been given to Enhancement of user experience. Modern notification mechanism has been introduced where notifications are added in RemoteApp in the Action Center. This will improved productivity with applications like MS Outlook. Better video stream quality has been added with higher frame rates for which high level redirection of built-in or attached cameras is added. This optimizes the video quality in remote and applications and desktops. Hence users find video-intensive interactions with a better experience. Furthermore, in order to increase image quality for a faster web client experience, bandwidth of CPU usage on client and server has been reduced.

Improved Security

Providing better security is the primary focus on RDS. Previous RDS releases have been equipped with security measures and this version has a few security enhancements too. With a decent Admin Center integration, all local and remote server management is consolidated to a single pane quite manageably. For a trusted end-to-end RDS deployment, a DTLS-based encryption feature is added that is also easy to configure within the system. Further, a web client support for Single Sign-on (SSO) is added for web client users for a streamlined authentication user experience. Lastly, Windows Defender systems have been brought into RDS 2019.

Deployment on Azure

For CSPs, here’s good news. Deploying RDS on Azure provides full flexibility, security and scalability that are advantages of working with Azure. Hybrid deployments are also supported to improve flexibility and ease of adoption. RDS deployments are available through CSP Program. With this, partners can easily sell RDS subscriptions with their CSP program. This eliminates one whole extra step of partners and their clients getting different subscription and licenses through a variety of programs.

MachPanel – A Reliable Cloud Automation Platform for CSPs

MachPanel is a platform for CSPs to enhance their reselling and cloud dealings with more profit and reliable management. It provides complete CSP Automation for Microsoft 365 & Azure as a CSP Indirect Provider, Indirect Resellers and Direct Partners. It empowered CSPs with end-to-end business management by providing Showcase Bundle and Sell, business lifecycle management and Owning and controlling the billing procedures as the customers would want them to be. Not only MachPanel automates CSPs’ business processes but also automates financial operations though customers Direct Billing, automation of Microsoft O365 & Azure and a white labeled customized storefront for selling products.

Get MachPanel and try out the services it offers to fulfill your CSP business needs, with a promising growth and better business scalability.

Lets TalkRequest a Demo

The post Remote Desktop Services (RDS) 2019 with Windows Server 2019 – what’s new? appeared first on MachSol Blog.

The two tiers

Microsoft has introduced its reselling into two tier models. In Tier 1 model, you partner directly with Microsoft to gain access to its products and services and resell them to your clients, like resell Microsoft Azure and Office 365 Packages. In case of Tier2, the services and products of Microsoft are distributed by whole sellers and Distributors and through other sellers. These distributors are Partners with Microsoft and also work as a middle man. They deal with Microsoft at one end and give their services like Microsoft Office 365 and Azure to thousands of 2 – tier resellers at other end. There are a limited number of authorized distributors by Microsoft around the world. The tier 1 sellers however get a chance to be engaged with their customers at a deeper level and make more profit out of it. Not only you will be able to add value to customer’s customized solutions, you will also be able to provide managed services upon customer’s demand.

Challenges in reselling Microsoft Azure and Office 365

Tier 1 CSP Partners have to take care of a number of challenges and certain requirements. All of them revolve around the increasing business demands of today by consumers. Some of the basic challenges are:

1. The availability of salesforce flow in the cloud where user centric business processes are deployed without any development to increase agility
2. A proper integration with Storefront where consumers would showcase their brands and other products. AI based suggestions customized for each customer is the next trend in the cloud marketplace as provided in Microsoft Azure.
3. Increasing E-commerce requirements where there is a need to provide Predictive Intelligence and a personalized shopping experience as per the growing demand from consumers.
4. A seamless support system on which consumers can rely on is a basic requirement of every tier 1 CSP.
5. A decent customer management system is necessary to take care of the Operation Management Suite (OMS) requirements for hybrid cloud.
6. An all-in-one Billing system and invoicing management system is necessary to make managing of recurring billing and subscriptions seamless as handled in Office 365 Packages.
7. Reports and Analytics are an integral part of any CSP. A reliable system that caters this requirement and provides easy method to create on demand Reports with just a few clicks is a basic requirement.
8. Many a times, Third Parties have to integrate their modules into the system. So a reliable API integration method needs to exist which can take care of the third party tools and plugins in order to work seamlessly with in-house systems.

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To all these major challenges, MachPanel offers a complete solution. Not only there is a built-in Marketplace to showcase the products, there is a robust reporting and Analytics system that has been developed keeping the current needs of reporting in mind. Billing and invoices are managed with its automatic subscription and recurring billing options. All this is present in one neat interface where there is less hassle and with just a few simple steps it makes the challenge of selling seats quite easy along with running a smooth automated system as a CSP tier 1 partner.

The post All you need to know about Reselling Microsoft Azure & Office 365 appeared first on MachSol Blog.

Today we are glad to announce that MachPanel accelerates by offering automated provisioning of Microsoft CSP product that enables WHMCS billing system. A recommended validation solution that provides best management of most widely used billing system i.e. WHMCS and integrates with all types of MachPanel Hosted Products i.e. MachPanel Automation Platform for Microsoft CSP, Skype for Business (Lync), SharePoint, Dynamics 365 and Hyper-V to extend customer management, billing and invoicing functionality.

If the Service Provider has already deployed WHMCS it’s easier to bill your client with MachPanel WHMCS Module.

Within WHMCS, the installation of the module is very simple and the configuration is just a single page to define billing plans, automated account creation, custom fields, etc. MachPanel provides API that can be used to achieve an excellent degree of automation which Generates Encryption Key and Security Code for WHMCS secure login. Finally, the Product Setup is required within WHMCS in order to link with MachPanel.

At high level, MachPanel WHMCS module facilitate CSP providers by offering multiple options for Add-on selling likeManaged\Unmanaged, product Configurable Options for both Customers and Resellers. The flexibility doesn’t end there, with WHMCS integration Service Provider not only has the ability to revolutionize billing of cloud services but can also achieve inimitable business operations via Order Forms (Online Store). We are constantly adding new facilities as per demand of our clients.

Following is a revealing insight into the key features of MachPanel WHMCS:

1. The user friendly interface allow providers to associate both new and existing subscriptions from WHMCS to MachPanel.
2. The WHMCS Import Wizard aids providers to Import \ Link existing subscriptions from WHMCS to MachPanel requires only two values i.e. WHMCS UserId and WHMCS ServiceId
3. To ensure Secure Automated Login to Control Panel from WHMCS, Advanced Encryption Standard (AES) has been used to encrypt the data.

Moreover discover compliance of MachPanel WHMCS Module, how different CSP offers can be incorporated in WHMCS product using the WHMCS configurable options with reduced time, manual effort and thus enhancing its capability of handling bundles of Microsoft CSP Offers and Sub-Offers (Add-On offers).

Thus MachPanel is preeminent automation solution that provides WHMCS billing management system to your cloud services.

For product & sales related queries, please email us at sales@machsol.com

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