1. Walkie Talkie

With common digital business communications features like chat, video calls, voice notes, Microsoft Teams portal is soon to launch a feature titled Walkie Talkie. This push-to-talk feature implements a traditional walkie-talkie experience over the cloud resulting in a smooth and clear voice result at both ends. At the time of this writing, the feature is in Preview mode and is expected to become a part of the official Teams app in the first half of 2020.

2. Streamline Task Management

The new Teams portal features different levels of Teams collaboration. For better task management, Tasks targeting, publishing and reporting is coming to Teams which allows leadership to delegate tasks lists to relevant locations and be able to track progress. The shift workers will always have a task to do after they finish off the current task in line.

3. The introduction of “Shifts”

For shift workers, this is the basic feature that can manage their tasks well in time. Team’s users can easily plan, and create Shift schedules. As a response, employees can make shift change requests that can be catered. All in real time through their mobile phones. With Time Clock feature, managers can geofence a specific location and use to make sure if the employees are at their worksite or not.

ALSO READ: Latest Microsoft Teams Features for a better cloud user experience

4. Workforce Management System Integration

Teams provide the flexibility to companies to integrate their workforce management systems into Teams via a set of Graph APIs. So, for customers using third party Workforce Management Systems, such as JDA for scheduling and Kronos, direct integration into Teams has now become easy with Shifts Graph APIs and SDK.

5. Latest Teams controls beneficial for first line workers

A few other latest controls include Off-Shift Access controls, SMS sign-in; Shared device sign-out, Delegated user management and many others are also in preview mode and will be out in 2020 for a better digital business communications experience.

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Security Compliance

Microsoft Teams is built on Office 365 hyper-scale, enterprise-grade cloud with the best security compliance which ensures Microsoft Teams Security. It is a Tier D compliant product having industry leading compliance commitments. This includes standards like ISO 27001, HIPAA, and EU Model Clauses (EUMC), ISO 27018, SSAE16 SOC 1 and SOC 2. It also supports Cloud Security Alliance compliance.

Security Approaches

There are many approaches included in Teams for more secured operations.  One of them is team-wide and organization-wide two-factor authentication. Another is single sign-on through Active Directory. In Microsoft Teams Security aspects, the experts have made sure that the Data storage mechanism is equipped with Encryption of data at rest and also data that is in transit.

There are a few great additions to Teams is the Auditing and Reporting Feature, eDiscovery, mobile application management and chats and files management. The information protection Architecture for Microsoft Teams is a robust architecture which ensures Microsoft Teams security with a secured data flow between Exchange and SharePoint for Teams Files and Messages.

eDiscovery

eDiscovery is an important aspect of Teams. With eDiscovery, you can identify, collect and produce electronically stored information (ESI) when a request is received for any investigations needed for a law suit. A few capabilities are: preservation of information,  case management, export of Teams data and  search, analysis of chats, messages, meetings etc. in addition to this, a summary of all meetings is made available in eDiscovery for later use.

Data Location for Security

The location of Data is important for its security. In Teams, Data resides in geographic regions that are associated with Office 365. In this way, there’s no outage during a calamity. For example, if your data resides on the east coast and a storm is coming on the west coast, the data will be transferred from data centers at east coast to data centers at west coast, resulting in a smooth delivery of service and no interruptions during your business operations.

For a more secured data control, the privacy aspects are also quite reliable. The data stored in OneDrive and SharePoint Online resides there within the tenant and Microsoft has no access to uploaded content. Even email and documents aren’t scanned for non-service relates purposes.

ALSO READ: A look into Upgrading from Skype4B Online to Microsoft Teams

MachPanel and Automation module for Cloud Services Providers

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The post A look into Microsoft Teams Security & Compliance appeared first on MachSol Blog.