MachSol Inc. Launches Comprehensive Knowledge Base (KB)

November 26th, 2008

Dear Valued Customer,

With a vision to provide you effortless, robust and complete business automation, we are pleased to announce the availability of our latest updated and searchable Knowledge Base (KB). At this central repository we provide you comprehensive, user-friendly and always accessible knowledge base resources for enhanced user experience presenting quality technical support and pre-sales assistance ALL at ONE place. Up to date knowledge base maintained regularly comprises of latest Installation guides and manuals, frequently asked questions (FAQs) and precise solutions of technical issues. This searchable knowledge base is not only complete resource for our existing clients, pre-sales prospects but also for those who are in evaluation phase.

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Hostmatic Early Adopter Program Announced

November 13th, 2008

We have prepared a jump-start program for Helm users. You are invited to join the Eearly Adoption Program, see details http://www.machsol.com/p…hostmatic/adoption.aspx Expired.

For HELM users ONLY the registration in EAP will entitle you to a flat $60/month for
1. MachPanel Enterprise License (Unlimited Users)
2. Hostamtic Extension (included)
3. 50% OFF on all enterprise extensions (SharePoint, Exchange 2007, Blackberry, etc)
4. Five premium support vouchers included

To avail this offer, signup at http://www.machsol.com/n…in/forms/optInForm1.asp (Expired) and email to azizp[at]machsol.com quoting this forum post.

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eJadSPM v.2 Update Available: 2.3.10

September 11th, 2008

Updated version of eJadSPM System is available for download. There are major changes related to licensing so please read the release notes first before applying update.

Version: 2.3.10
Release Date: September 11, 2008

Release Notes
Installation instructions and relevant information can be found on the release notes. Release notes are available at http://kb.machsol.com

Download
To download the latest version of control panel please visit http://www.machsol.com

eJadSPM v.2.2 Update Available: 2.2.24

July 16th, 2008

eJadSPM System version 2.2 build 24 has been released. Following new features/fixes are included in these updates.

eJadSPM System
1. Feature added: Tax reporting is now available for those customers who have government regulations for tax reporting. This new feature is accessible under System Configuration > Billing Configuration > Taxation > Tax Report.
2. Feature added: New payment gateway “BeanStream” now supported.
3. Feature added: Multiple Active Directories now supported. Now you can install eJadSPM System to manage multiple hosted services spread across single or multiple active directories. New Active Directory management menu is available at Service Director > Active Directory. Please note that each new Active Directory registration requires a separate Active Directory license.
4. Feature added: Generate Invoice button under Subscription management activated. This feature is quite useful if you want to generate subscription renewal invoice even before next billing cycle becomes due.
5. Feature added: Completely revamped Add-on Management module is added. With this release you may create powerful add-on for Hosted Exchange service. Add-on management for other hosted service types including SharePoint, BlackBerry, Hostmatic will be available in next updates. To create add-on, go to Service Plans > Exchange Hosting and click on the Add-On Management tab.
6. Improved: Several key interfaces greatly improved, new Icons added.

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eJadSPM System v.2.2 Released

May 22nd, 2008

We are pleased to announce the immediate availability of eJadSPM System v.2.2. This new version is a great improvement over v.2.0 as it includes not only various bug fixes but also several new features alongside user interface (UI) improvements. The overall aim of this release is to provide you a very stable SaaS Control Panel with rich features to run your SaaS business smoothly.

eJadSPM System

1. Feature added: Private label support. To configure private label, go to System Configuration > Company Profile > Personalization. Private label license is required to activate this feature.
2. Feature added: New Edit Resources button to the Resources tab inside Subscription Management. The Edit Resource button allows modifying the service plan resources at subscription level.
3. Feature added: Add-on management added to Service Plans. You can add system managed add-ons and attach them to service plan. The system managed add-ons are provisioned automatically.
4. Feature added: Wireless devices support.
5. Feature added: Generate Invoice for subscription. The provider and customer may generate renewal invoice any time.
6. Feature added: Delete button added to Client detail interface.
7. Feature added: Search by Company name now possible.
8. Feature added: New “Easy Shop” option now available in Customer control center (CCC). This option allow customer to order additional services with ease.
9. Feature added: Plesk 8.3 Linux now supported.
10. Feature added: Chinese and other language characters now supported..
11. Improved: Billing On/Off setting. Can switch on/off the billing system.
12. Improved: Interfaces greatly improved, new Icons added to interfaces.
13. Improved: Customer control center navigation menu is greatly improved.

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BlackBerry Enterprise Module (BETA)

May 12th, 2008

We are excited to announce the Beta availability of BlackBerry Enterprise Module for eJadSPM System. BlackBerry Enterprise Module (BEE) fully automates the billing, provisioning and management of Microsoft Exchange based BlackBerry Wireless service.

To learn more about the BBE for eJadSPM System, please visit http://www.machsol.com/p…mobile/BlackBerry.aspx.

BlackBerry Enterprise Module Features
To learn what BlackBerry features are supported, visit http://www.machsol.com/p…ts/mobile/Features.aspx

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64-bit Platform Now Supported!

April 19th, 2008

Hartford, CT — April 19,2008 — MacSol Inc. (MachSol.com), an emerging leader of SaaS enabled hosted services control panel software for HSPs and Telco, has today announced availability of 64-bit platform support for eJadSPM System. In addition, 64-bit versions of its Hosted Exchange, BlackBerry and Hosted SharePoint control panel are also available.

“The addition of 64-bit support extends our user’s fine grain control over resource allocation. Our goal is to lead the industry in performance and flexibility, while catering to the specific requirements of HSPs, Telco and complex hosted software services,” says Aziz Paracha, the CEO of MachSol. “We continually listen to our customers and expand the capabilities of our products to meet their needs, whether they involve incorporating new standards to maximize deliverability, or providing support across various operating systems and processors.”

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HEE v.2.0 Update Available: 2.0.60

April 9th, 2008

Hosted Exchange Extension version 2.0 build 60 (stable) has been released. This build includes following new features/fixes.

Fixed bug: Exchange accounts paging fixed.
Fixed bug: HEE/MPS: Error while adding package (No server group found).
Fixed bug: Password mismatch error at Exchange provider interface.
Fixed bug: Adding mailbox: Mailbox name length error.
Fixed bug: Error in service queue while creating Organization(Invalid username or password)
Fixed bug: Set primary email do not set the email as new login name
Fixed bug: Mailbox does not get deleted if it is removed from Exchange

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Exchange Server 2007 Control Panel (BETA)

February 28th, 2008

If you are a small/mid-size web host and want to start offering hosted email and collaboration services via MS Exchange Server 2007 and SharePoint services then we have the turn-key solution for you! Here is how it works:

1. Install eJadSPM System
2. Install HEE stand-alone module
3. Create hosted email packages from Service Plans > Add Product
4. Configure your exchange server under Service Director > MS Exchange > Server Groups
5. Create order form from System Configuration > Online Store

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