For all IT gurus out there, there are obvious Dynamics 365 benefits that can lead to a prosperous business since there is a good ROI on implementing Dynamics 365. On the other hand, customers still have ambiguities in mind and are still unaware of “under the hood” benefits of combining a decent CRM with a promising ERP system.

Here are 5 major ways by which Dynamics 365 can facilitate your cloud operations Team to take business operations to a next level.

• Improve customer retention

There are many ways Dynamics 365 facilitates organizations and help maintain better customer retention, with streamlined lead generation and support of revenue streams. Your customers can be facilitated via Dynamics 365 since it connects project, sales and service functions.

• Sales process automation

Not only Dynamics 365 benefits the cloud operations team, but Dynamics 365 can facilitate marketing team in planning, designing and deploying entire marketing campaigns.  Customers can be made aware of Relationship Analytics and so wasted sales and marketing can be cut down.

• Better integration

The core benefits of Dynamics 365 lie within the connection of various tools that Dynamics 365 has to offer and the knowledge of cloud operations team on how to utilize this combination to move the business forward. Once the team is aware of how Dynamics 365 is integrated with other Microsoft Products, it’ll be able to utilize from the segregated data repositories and create robust reporting mechanism beneficial for business.

• Less overhead of infrastructure

With a cloud-based CRM such as Dynamics 365, there is reduced CapEx for the customers since there is less up gradations and patching required and server CRM lifecycle management is eradicated in the first place. Fewer infrastructures overhead means less budget spending on infrastructure maintenance by the cloud business operation team.

• Streamlined management

Dynamics 365 brings together multiple ERM and HR related functions all in a unified platform which makes customers happy with their own customized dashboard. So, employees can have what they need daily on their dashboards and drop off what they don’t need each day.

MachPanel Automation Module for Microsoft Dynamics 365

MachPanel is a robust platform for cloud automation and cloud business lifecycle management. It implements all operations of Microsoft Dynamics 365 Server/Dynamics CRM 2016/2015/2013/2011/4.0 together with support for ADFS 3.0 and also enables the enterprise to work efficiently and more productively. For a smart approach, it implements easy billing, provisioning and management of Microsoft CRM Services to your hosted services platform. This gives you a streamlined experience for your cloud business with features such as Enable/Disable CRM Organization, CRM Organization creation/deletion, CRM organization/user/roles management etc.

Get your hands on MachPanel for a smooth flow of business operations ideal for a progressive business.

Lets TalkRequest a Demo

The post 5 Major Dynamics 365 benefits for your Cloud Operations Team appeared first on MachSol Blog.

The importance of Dynamics 365 server can’t be denied. The power of Microsoft products in business space has been strengthened this year. Three main business productive software’s are out this year with major versions: Microsoft SharePoint Server 2019, Microsoft Exchange Server 2019 and Microsoft Skype for Business Server 2019. Adding to the list of updates of Microsoft products this year, Dynamics 365 Server  version 9.0 is here!

A lot has been changes in this version of Dynamics 365 Server. Microsoft is improving Dynamics 365 Server in every update and this time, a whole new look and feel is given to the product. With new features, which we mention in a minute, there are many features that are being phased out and others that have been deprecated entirely.

Talking of the new features, the interface of the latest version is customized with a refreshed look in mind and hence Dynamics 365 Server has a refreshed new interface which makes it look new altogether. Similarly, a new look and feel has been introduced for a better mobile experience. Apart from these there is a Customer Service Hub along with a better Outlook experience for Dynamics 365 Server. Let’s explore these features in a bit detail:

1. New User Interface

The interface is designed for a better User Experience. There, an option is given in the new version of Dynamics 365 Server. Business process can be displayed in a “floating mode”. There are three options: Vertical or horizontal layout, now available on Sitemap and defined criteria to trigger Options Setup. Now, the UI looks more streamlined and display has less clutter on screen. Theming capabilities are also provided.

1. Customer Service Hub

The Interactive Service Hub has been named as the Customer Service hub in this version. Customer related management like creating; updating customer interactions are now enabled through a Case Timeline. This has been introduced in this version. The Activity Timeline gives better insight to disposition of cases, updates regarding records and a management dashboard.

1. Better Outlook Experience

Many features have been introduced for Outlook users to be able to work with Dynamics 365 server like pin favorite records, edit records from app, insights compatibility, advance search capabilities and tracking of tasks and appointments.

1. Refreshed Mobile App:

The app has been revolutionized in a better way. Things are more organized and quite easy to use for even first-time users.

Features phasing out

Following features are being replaced:

1. 1. Dialog’s are replaced by Mobile Task Flows and Business Process Flows
   2. Service Scheduling is replaced by Unified Resource Scheduling
   3. Email Router is replaced with Server-Side Sync
   4. Silverlight is replaced with HTML5
   5. Ready to Use Business Processes are not readily available but can be loaded from Microsoft’s AppSource

ALSO READ
Dynamics 365 Online or On-Premise

MachPanel and Automation Module for Microsoft Dynamics 365

For better implementation of Dynamics 365 Server, MachPanel is the solution. It works with Microsoft Dynamics 365 Server/Dynamics CRM 2016/2015/2013/2011 with support of ADFS 3.0. the multi-tenancy feature of MachPanel takes your enterprise to a new level with better productivity and smart approach. It’s secure and user friendly with a good management of bulk users and multiple environments. MachPanel is your gateway to a successful Dynamics 365 implementation.

Feel free to get MachPanel to take your business to success with better management in a Smart manner.

Lets TalkRequest a Demo

The post New and deprecated Features of the v9.0 of Dynamics 365 Server appeared first on MachSol Blog.

Dynamics 365 is a Combination of CRM and ERP, It is a cloud-based enterprise system with maximum flexibility and offers sound customization basis. Dynamics 365 bundles CRM & ERP (Finance/Operations) capabilities that combines Microsoft’s best technologies all into single enterprise system.

Difference between Dynamics CRM 2016 and Dynamics 365

As part of December 2016 update for Dynamics 365 (online and on-premises), the product name changes from Microsoft Dynamics CRM 2016 to Microsoft Dynamics 365. Dynamics 365 will provide a new application platform and common data model which will pair across other cloud apps like Microsoft Power-Apps, Power BI and Microsoft Flow along with Office 365.

Major components in this solution stack are …

• | Dynamics CRM
• | Enterprise Resource Planning (ERP)
  

Important:

As of now, Dynamics 365 Server is just an update of Dynamics CRM 2016 (Dec 2016 update) and No separate setup / media is in place to establish a new deployment. We have to deploy Dynamics CRM 2016 first and then need to apply the Dec 2016 update – alternatively we can upgrade existing deployments in a given path and sequence.

Author : Jameel

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For product & sales related queries, please email us at sales@machsol.com

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